Plumbers in NewmarketCall(365) 517-0032
Old drain stack running down a dim basement wall

What We Fix

Main Sewer Drain Clearing · Newmarket

When water rises out of the floor drain downstairs whenever the washer empties, the trouble is not in the laundry room. It is in the main line that carries everything from the house to the street.

  • A plumber answers, not a phone menu
  • We show you the fault first
  • Written options before any work
  • Every repair load-tested on site
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  • Licensed plumbers
  • 24/7 phone line
  • Based in Newmarket
  • Homes & businesses
Burst pipe?Close the main valve, then call.
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  • 13Neighbourhoods and towns served
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Main line symptoms

  • Basement floor drain backing up during laundry or showers upstairs.
  • Toilets gurgling when a sink drains.
  • Several fixtures slowing down at the same time.
  • A sewer smell near the floor drain or cleanout.
  • Water around the base of the lowest toilet in the house.

Cleanout access

We clear the main through a cleanout, a capped fitting on the line near where it leaves the house. In many Newmarket basements it sits in the furnace room, sometimes buried behind a finished wall or beneath a carpet. If yours has been covered, we can add an access panel so the next cleaning does not mean pulling a toilet. Where no cleanout exists, installing one is cheap insurance and often pairs well with a backwater valve.

Please clear a path to the furnace room before we arrive. A big cable machine needs about a metre of floor space.

Root intrusion

Maples and willows planted fifty years ago have found every clay joint on many of the older streets in town. Roots enter through tiny gaps, feed on the moisture, and grow into a hairy plug that catches paper and solids. We cut them back with a root head on the cable, then send a camera down to see how bad the joints are. Cutting buys a year or two. A lasting fix means lining or replacing the damaged section, which we discuss once you have seen the video.

  1. Cable the main with a cutting head.
  2. Flush and confirm flow at the floor drain.
  3. Camera the line to the property edge.
  4. Talk through options with the recording in front of you.

Signs you need this in your house

  • Every fixture on the lowest floor drains slowly
  • Toilet water rises when the washer empties
  • Water around the floor drain after laundry
  • Roots or paper in the cleanout cap
We open the main cleanout slowly with a pail ready, since a backed-up stack can hold several gallons above it.

Questions people ask us

How often should a main with roots be cleared?

Usually every twelve to eighteen months, until the pipe is repaired. Spring is a good time, before roots grow fastest.

Is the town responsible for the line?

The Town of Newmarket generally maintains the section from the property pipe to the main. The private side, from the house to that line, is the owner's.

Call (365) 517-0032